Services from the Early Warning Company
"One cannot change the direction of the wind, only the direction of their sails..."
Likewise, it is sometimes impossible to change complex ICT-infrastructures. Nevertheless, to be able to gain progress and to get optimal results it is sometimes necessary to get a changed view onto the organization.
Such a new view offers the Early Warning Company with the EPO Business Service monitor. From outside your organization we imitate your customers. Virtual, end-to-end, tireless and day and night.
This gives you real-time insight in the experience that your customers feel using your (web) services.
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Our virtual users ask information, orders (test) products and compare expected results. This with the purpose to inform you in terms of Service levels on availability and performance of the quality of your services. But moreover to inform you as quick as possible when service levels don't meet the standards that you set as norm. The results can be send as e-mail or can be uploaded real-time into your own management system.
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Picture: visualization of performance indicators
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Innovation
The application of leading edge technology on traditional system monitoring leads to a highly valuable new kind of monitoring. Monitoring that puts your oranizations information goals in the first place instead of depend on all data that technically can be monitored.
Solutions that lead to less downtime, lower cost of ownership and higher key performance indicators.
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